Multiple Criteria Decision Support in Requirements Negotiation

Software producing organizations regularly make complex technology decisions as part of the software production process, even when there is low availability of expertise in the domain within the organization. Software production is consequently a suitable domain to deploy decision support systems that intelligently assist decision-makers in selecting desirable technologies according to their requirements and priorities. In this tool paper, we introduce a decision support system that supports decision-makers in group and individual decision-making problems to select the most suitable technologies. Technology experts from different domains, such as database management systems and cloud service providers, confirm that the approach provides more knowledge than they could have collected independently, increases insight into the selection process, and reduces the time and cost of the decision-making process.